Kontagent kScope Social & Mobile News Weekly Roundup

Author icon Catherine Mylinh|Comments icon 0

Can social gaming influence the presidential election?

Big data needs data scientists, or quants, or Excel jockeys
No wonder big data is hot in venture capital this year. Forbes has been running a series on big data, and many of the business leaders it has interviewed say “people underestimate the degree to which big data can fundamentally change their business.”

What was especially interesting is that while technology has made storing and aggregating data much faster and more affordable, some of these experts say “keeping the data in its raw form can provide insights into long tails, allowing firms to identify and target relatively small cohorts that fall outside the normal distribution… when you get down to the everyday work of data scientists and analysts, in a very quiet average work-a-day way, they are finding a lot of insights that are becoming increasingly critical to the way companies are doing their business.” Read full article.

We’ve seen this firsthand. At Kontagent, our data scientists have been instrumental in providing insights to our hundreds of social customers. (We process millions of messages daily.) We believe, while data is awesome, you need domain expertise to make sense of it all. That’s Moneyball lesson #3: Look at the data that really matters; it may not be obvious at first. Continue Reading…

Applying Lessons Learned on Facebook to Mobile App Development

Author icon Josh Williams|Comments icon 0

The ARM funnel shows a typical customer lifecycle, which is comprised of three stages: acquisition, retention and monetization.

Mobile app developers and marketers can gain a huge advantage by looking at the way social app developers scientifically build and optimize their games around customer data on social platforms. They use that data to learn about what is and isn’t working in their applications, and iterate quickly for increasingly stronger returns. From Acquisition to Retention to Monetization–the three stages in the ARM funnel–successful developers have created entire organizations around data-driven design at each level and across all facets of their businesses.

At Kontagent, we’ve witnessed firsthand the ARM funnel’s crucial role in the success of a large majority of studios that publish games on Facebook–and now on iOS and Android as well. Insights garnered from this model help to focus resources and marketing investment. And, having a perpetual flow of data and a supporting data science infrastructure (with the expertise to act on it), has enabled game studies to acquire users more profitably. Teams of data scientists and developers at Zynga, Popcap, Crowdstar and Gaia, for example, have measured, iterated, tested and optimized relentlessly to acquire more users at better customer acquisition cost and with higher yield ratios than most. It’s no coincidence these are the same guys succeeding on mobile platforms as well. Continue Reading…

Mobile App Developers: You Don’t Have to Start at Square One

Author icon Conor Nash|Comments icon 0

 

Many of the metrics we measure in social apply to mobile users, too.

If you’re developing or have launched a mobile app, are you tracking it properly to ensure that it’s profitable? Do you know what metrics are important, and how to track them?

The remarkable thing about mobile apps is we’re not starting from square one, like we did several years ago in social. Because we now have years of experience developing successful social games, we can hit the ground running in mobile–because many of the same metrics from social games apply to mobile apps.

This is especially true when it comes to the what we call the ARM funnel of Acquisition, Retention and Monetization. It’s the analytics framework by which our social customers have used to develop and iterate their games–and has helped to make them successful. When it comes to mobile devs, here are some metrics in social they can use to improve their apps in mobile: Continue Reading…

To Build or Buy a Social/Mobile Analytics Solution: That is (Sometimes) the Question

Author icon Rohan Sardesai|Comments icon 0

Build vs. Buy: A First-Hand Analysis

The social/mobile gaming space is relatively new, yet the evolution of the space has been rapid. Despite ever-changing tech and design trends, using analytics as a tool to drive success in this space remains critical.

Newcomers to social/mobile gaming must become overnight experts or risk becoming overnight failures. The first wave of successful social gaming companies, such as Zynga, Playdom and other innovators invested heavily in their analytics and business intelligence (BI) tools from day one. Over time they have built large analytics/BI teams, scalable infrastructure and robust A/B testing tools; all of which give them the ability to quickly optimize core game metrics. These companies, now behemoths in the industry, made massive investments in analytics from the start because no commercial solution specific to “social” existed at the time. These sophisticated tools, built from the ground up, gave them incredible insight, and a massive advantage over second- and third-wave gaming companies.

With new platforms being developed every day, and previously untapped “gamers” entering the space through free-to-play channels, the opportunity to build successful games is bigger than ever. So, how do up-and-coming companies get a comparable level of analytics into their games? Do they build it themselves or buy something commercially available?

I have worked in social gaming in a first-wave company (where we built our own analytics) and in the second-wave where we decided to buy an off-the-shelf solution. The goal of this post is to outline some of the factors to consider while making a Buy vs. Build decision at this point in the industry’s life cycle. Continue Reading…

Kontagent kScope Social & Mobile News Weekly Roundup

Author icon Catherine Mylinh|Comments icon 0

Mobilewalla found that mobile apps released on Sundays statistically performed the best.

Launch your mobile app on Sunday
According to new research from mobile analytics service Mobilewalla, Sunday is the best day to release a mobile app; however, Wednesday appears to be the most popular day among developers. Find out the worst day to release your app. (Hint: It’s different for Android and iOS.)

A tiny gaming company has Zynga in its crosshairs
Rumble Games wants you to “swing your sword or fire your gun, not decorate your castle and spam your friends with invitations.” It was a big enough idea to prompt investors from Google Ventures and Khosla Ventures to drop $15 million into the company in its first round of funding after it was founded less than a year ago.

This is what the company has to say about the current state of social gaming. Kixeye wasn’t amused by Rumble Games’ comments, calling it “smack talk.” Read Kixeye CEO Will Harbin’s response. (Disclosure: Kixeye is a Kontagent customer.)

On a related note, a recent move by the Justice Department could give Zynga a new billion-dollar opportunity. Continue Reading…

Gaia Online CEO on Important Mobile App Metrics to Track

Author icon Catherine Mylinh|Comments icon 0

Gaia Online CEO Mike Sego discusses the lessons he learned in social app development that Gaia is applying to mobile.

Happy New Year!

Here at Kontagent, we’ve helped hundreds of social customers win by helping them gain better insights into their users’ behaviors. And, we have even more exciting product features planned this year. (Sign up for our newsletter for the latest Kontagent news and updates.)

We’re always improving our already-powerful, best-in-class analytics platform. We’ve been leveraging our knowledge and experience to help many of our social customers make a successful transition into the mobile space, too.

Whether you’re in the early stages of developing a mobile application, or you’ve already launched it and have a substantial user base, looking to social app developers for a history lesson on how to do it right can give you a huge head-start, and greater chance at success.

Kontagent Konnect Interview:
Gaia Online CEO Mike Sego

Gaia Online has been able to do this with Monster Galaxy–a hit on both Facebook and iOS. In the first installment of our Kontagent Konnect Executive Interview Series, we spoke with CEO Mike Sego on how the company is applying many of the lessons it learned in social to mobile, including:

  • The metrics that are most important to succeeding on mobile
  • How to monetize on the F2P model
  • How to successfully split-test on iOS (yes, it is possible!)
  • Other tactics used to keep players engaged and coming back for more Continue Reading…

How Does Zynga Really Make Money from Free Games?

Author icon Dan Kimball|Comments icon 0

Source: The New York Times

Recently, I was talking to a colleague about how there is now technology that enables non-verbal brainwave communication between two people. Essentially, you put a device on your head that translates chemical synapses in your brain into patterns that are recognized as words, phrases or entire ideas. A person on the receiving end of this communication can then absorb these patterns in their own brain device, which will then interact with his chemical synapses. And, a conversation occurs.

It is absolutely mind-numbing to think about how much data needs to be processed in order to create patterns out of chemical synapses that an individual experiences at any given time. In fact, the adult human brain is estimated to contain from 100 to 500 trillion synapses! How could there possibly be a technology powerful enough (or scientists insightful enough) to process and interpret that volume of data, and then find a way to translate that into meaningful communication?

Well, on a much (much) (much) smaller scale, Zynga (public as of this morning) and other social game companies have achieved a similar feat. (Side note: VentureBeat’s Dean Takahashi penned a great piece on the history of Zynga.)

In our view, the Internet has been through three defining phases of its short life in the modern era: Continue Reading…

Kontagent kScope Social & Mobile News Weekly Roundup

Author icon Catherine Mylinh|Comments icon 1

Source: GDS Infographics

 

Big week in mobile app downloads
According to Mobilewalla, as of this week there are more than a million apps in the market. And, Apple’s developers are adding about 1,000 new apps a day while Android developers are uploading about 1,400 a day.

Even though ComputerWeekly.com says games is the “most popular” form of mobile apps when it comes to high engagement, games isn’t #1 in overall categories for top downloads. Find out which kinds of apps are the most downloaded. (Side note: games may not be #1, but they do sometimes inspire fashion.)

It was a big week for Google, too. The company announced that the Android Market had passed its 10 billionth app download. Apple may have hit that milestone first (and faster), but Business Insider says that Google is hot on Apple’s heels. Should Apple be concerned? Continue Reading…

Diving Deeper with Mobile Analytics

Author icon Catherine Mylinh|Comments icon 1

Mobile app developers want visibility and actionable insights.

The mobile ecosystem is like the wild, west West. This space is still in its infancy. There are so many opportunities for us, but also a ton of growing pains we need to get through.

We recently attended the AppNation conference here in San Francisco, and I was surprised to meet so many mobile developers who are struggling to make money when IDC predicts that global app downloads will reach 76.9 billion in 2014 and will be worth US$35 billion.

It does make sense though; the competition is fierce. Mobilewalla, a search engine for mobile, announced that the number of available mobile apps in the marketplace is approaching the million milestone. Faced with the issue of “app fatigue,” what can developers do to make sure that users are:

1) Finding and installing their apps;
2) Returning to the apps–and eventually spending money
through in-app purchases.

Most of them are using ad networks to drive user acquisition. But, there’s a fragmented ecosystem of ad networks. Developers aren’t really getting great insight into which specific ad network users are coming from. They need clear marketing attributions. And, once the user has entered the app, what are they doing within the app? Those are the missing links between installation and monetization. Continue Reading…

Kontagent kScope Social & Mobile News Weekly Roundup

Author icon Catherine Mylinh|Comments icon 0

Data Science and the Art of Winning (and Wedding?) in Las Vegas

Data is big—and getting bigger. Thanks to modern technology, we’re facing “data deluge.” And, this access to big data is opening doors for a new (crucial) role in the new economy: the data scientist.

Forbes’ Dan Woods has a great series on data scientists. A couple recent spotlights are Monica Rogati and Daniel Tunkelang, data scientists at LinkedIn. LinkedIn’s data scientists “turn big data into big value, delivering products that delight users and insight that forms business decisions.” It’s this type of “big value” that leads to innovative products like the professional networking company’s “People You May Know” feature.

From medical researchers to social and mobile app developers, we’re all trying to interpret data as fast as we can, to make better business decisions as fast as we can. That’s why people like Rogati and Tunkelang are imperative to bringing much-needed order to the information chaos.

Data scientists give you more focus on the massive amounts of data now available—what slice(s) of data you should be honing in on, what the data is telling you, how to predict what’s going to happen next based on historical data. Data is useless without science.

Continue Reading…